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Customer assistance 186, Customer assistance, Contact information – HONDA 2014 CR-Z - Navigation Manual User Manual

Page 187: Visiting your dealer, Resolving problems, Reporting errors

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186

Reference Information

Customer Assistance

Resolving Problems

If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:

2 Troubleshooting

P. 170

There are also FAQs available online at
automobiles.honda.com.

• For questions regarding Bluetooth®

HandsFreeLink:

2 Bluetooth® HandsFreeLink®

P. 144

• For traffic-related issues:

2 Traffic

P. 172

• For reporting issues with the database

or places/landmarks:

2 Reporting Errors

P. 186

• Call Honda Automobile Customer

Service.

2 Honda Automobile Customer Service
Contact Information

P. 186

Reporting Errors

You can help to improve database
accuracy by reporting any errors you
encounter.
• Report errors in freeways and main

“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/
.

• Please do not report errors in purple

“unverified” roads. Maps for these
areas are provided for reference only.

2 Unverified Area Routing

P. 41

• Please do not report errors in places/

landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.

2 Obtaining Navigation Update Data

P. 187

• For vehicle position icon errors, screen

error messages, or other GPS-related
errors:

2 Troubleshooting

P. 170

2 System Limitations

P. 184

Honda Automobile
Customer Service Contact
Information

Honda Navi

American Honda Motor Co., Inc.

Honda Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.

Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273

Visiting Your Dealer

If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.