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Troubleshooting guide – Guardian Technologies H7560B User Manual

Page 7

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E-12

E-13

pRObLEM

SOLUTION

Humidifier display not reaching

“auto” or desired humidity level.

There are a few things that can affect the reading.
The climate (example - if in a very cold climate, the furnace will

run frequently, letting dry air into the room).
The room may be too large and may be open to other spaces.
Try warm humidification, sometimes this increases the

humidity faster.
Also, unplugging it for a period of 5-8 minutes. Sometimes it is

possible to overload the unit when first getting the product and

trying out all the buttons.

TROUbLESHOOTING GUIDE

pRObLEM

SOLUTION

Water vapor and humidity are

not produced.

Power Plug: Unplug and then try again.
Power Failure: When the power is returned, try again.
Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.

(see pg. E-10)

Air blows but water vapor is

not produced.

Excessive Water: Remove a certain amount of water from

the tank.
The desired humidity is lower than the current temperature:

Increase the desired humidity.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.

(see pg. E-10)
If you use hard water, replace with softer water.

Humidity level is low.

The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.

(see pg. E-10)
The water in the unit is too cold: Replace with cool, but not

cold water.
Damage on the ultrasonic disk: Contact Customer Service

1.866.603.5900

Warm humidity is not produced.

It may take 10-15 minutes before warm humidity is created. The

mist may not feel warm due to the fact it is so fine and is cooled

rather quickly from the air in your home. Test by either feeling the

base of the unit which should be warm to the touch or by allowing

the unit to run for approximately 30 minutes on warm setting in

a closed 200 sq. foot room or smaller. The room should feel

moderately warmer if the unit is working properly.

The humidity has a bad smell.

Poor maintenance or dirty water: Clean the product thoroughly, and

fill it with fresh water. (see pg. E-10)

White dust is forming on

nearby furniture.

Hard water may deposit a certain amount of dust. Dust in the air

also settles because of added humidity in the room. Use distilled

water if this becomes a nuisance.
* Decalcification Filter (FLTDC20) available at

www.guardiantechnologies.com or through Customer Service

1.866.603.5900.

Unit has stopped working.

No or low water. Unplug unit and refill tank.

Water is accumulating outside of unit

or area surrounding unit.

Saturation of humidity. Lower mist control setting.
Unit not level and water is accumulating. Unplug and place on

level surface. Point spray away from objects. Raise unit on a

water-resistant level surface 2-3 feet off of floor.

Water dripping when refilling.

Cap not tight.

Water remaining on bottom of tank. Wipe tank or tilt to drain

before transporting.

Twist to firmly secure cap after filling tank with water.

Increased noise level.

Unit must be placed on a flat, level, hard surface. Make sure it is

NOT placed on a soft or absorbent surface.

TROUbLESHOOTING GUIDE