Cleaning speakers, T^ubleshooting, Customer service – Bose Home Theater Speakers V-100 User Manual
Page 12: Warranty period, Troubleshooting
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Maintaining Your Home Theater Speakers
Cleaning speakers
Clean the outside of your Model V-100 or V-OOO'“ speakers
by wiping the speaker with a damp cloth. If necessary, use a
mild detergent, like dish soap, being careful not to allow any
liquid to spill through the grille into the speaker. No other
maintenance is required.
T^ubleshooting
Problem What to do
No sound
• Make sure the amplifier or receiver is
plugged in and turned on.
• Check the volume control.
• Check the mute button. It should not
be selected.
• Make sure headphones are not
connected to the receiver or amplifier.
Video speaker
does not work
• Make sure your receiver or amplifier has
an amplified center channel.
• Be sure your receiver or amplifier is
set properly (refer to page 10).
• Check the audio source material to be
sure it is encoded for surround sound.
• Check the speaker connections. Refer
to “Make the connections” on page 8.
Surround
speakers
do not work
• Be sure your receiver or amplifier is
set properly (refer to page 10).
• Check the audio source material to be
sure it is encoded for surround sound.
• Check the speaker connections. Refer
to “Make the connections" on page 8.
Sound is
distorted
• Make sure the speaker cord is not
damaged.
• Reduce the output level from your
TV or other components connected to
the receiver or amplifier.
Customer service
If the troubleshooting guidelines above do not solve your
problem, contact your authorized Bose" dealer to arrange for
service. To obtain information or service directly from Bose,
refer to the listing at the end of this guide. Bose Corporation
will make every effort to correct any problem within the terms
of your warranty.
Warranty period
Bose* Mode! V-100 and V-300™ speakers are covered by a
limited 5-year transferable warranty. Details of the coverage
are provided on the warranty card that came with your
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