Avoid service checklist, Occurrence possible cause solution – Kenmore 134914900 User Manual
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Avoid Service
Checklist
Before calling for service, review this list. It may save both time and expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
Dryer does not start.
Electrical power cord is not securely
plugged in or plug may be loose.
Make sure the plug fits tightly in wall outlet.
House fuse blown or circuit breaker
tripped.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is
on a separate circuit.
Thermal limiter tripped.
Call authorized service person for replacement.
Dryer runs but won't heat.
There are 2 house fuses in the dryer circuit.
If 1 of the 2 fuses is blown, the drum may
turn but the heater will not operate.
Replace fuse.
Gas supply valve is not open (gas models).
Check to make sure supply valve is open. See
INSTALLATION INSTRUCTIONS for procedure.
Dryer does not have anough air supply to
support the burner flame (gas models).
See INSTALLATION INSTRUCTIONS,
LP gas supply tank is empty or there has
been a utility interruption of natural gas
(gas models).
Refill or replace tank.
Dryer should heat when utility service is restored.
Drying cycle takes too long,
outside of the dryer feels too
hot or smells hot.
Lint screen is clogged with lint.
Make sure all lint has been removed from the dryer lint
screen before starting each cycle.
Exhaust duct requirements have not been
met.
Exhaust duct must be at least 4 inches in diameter and
made of rigid or flexible metal.
When in place, the duct must have no more than two 90°
bends and must not exceed length listed in
INSTALLATION INSTRUCTIONS.
Electric dryer is connected to a 208 volt
circuit.
Drying time will be 20% longer than drying on a 240 volt
circuit.
Drying procedures have not been
followed.
See Drying Procedures.
Outside exhaust hood or exhaust duct may
be clogged or restricted.
Clean out any obstruction.
High humidity.
Use a dehumidifier near the dryer.
Excessive wrinkling.
Dryer is overloaded.
Do not overload. See Drying Procedures.
Items left in dryer too long.
Remove items as soon as cycle ends.
Insufficient sorting of items.
See Drying Procedures.
Drying temperature too high.
Follow fabric care label instructions.
Scratching or chipping of the Foreign objects such as coins, pins, clips or
drum finish.
buttons are inside the dryer.
Permanently attached items such as belt
buckles, zippers and fasteners may be
hitting the inside of the drum.
Always remove foreign objects from pockets before
laundering. Remove objects from drum and restart dryer.
It may be necessary to baste a scrap of material securely
around ornaments before drying to prevent scratching
and damage to the dryer.
Drum damage caused by foreign objects or
permanently attached items is not covered by the
warranty.