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A. troubleshooting, Service tech. information – Kenmore 625.348235 User Manual

Page 20

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SECTION 5

SERVICE TECH. INFORMATION

A. TROUBLESHOOTING

MANUAL ADVANCE DIAGNOSTICS

Use the following procedures to advance the filter
valve through the regeneration cycles to check op­
eration.

Remove the top cover to observe cam and switch op­
eration during valve rotation.

DISPLAY MUST SHOW TIME AND DAY

1. Press and hold the RECHARGE button for 3 sec­
onds until RECHARGE NOW flashes in the display
and the filter moves into the backwash cycle.

o

RECHARGE m

O'U u

Q. 1 1

AM

...If the motor does not run, check the motor and all

wiring connections.

2. Look for a fast flow of water from the drain hose

(see specifications, page 4-1).

...An obstructed flow indicates a plugged top dis­

tributor, backwash flow plug, or drain hose.

Be sure household water pressure (well system) is

maintained at a minimum of 20 psi. Adjust the
pump switch upward, if needed.

3. Press the RECHARGE button to move the filter
into fast rinse. Again, look for a drain flow rate about
the same as backwash.

4. To return the filter to service, press the RE­
CHARGE button once.

OTHER SERVICE

UNFILTERED WATER BYPASS (unfiltered water

"bleeds" into filtered water supply.

1. Missing or defective o-ring(s) at resin tank to

valve connection.

2. Defective rotor disc, seal or wave washer.

WATER LEAKS FROM DRAIN HOSE (during ser­
vice)

1. Defective rotor disc, seal, or wave washer.

2. Defective o-ring on disc shaft.

AUTOMATIC ELECTRONIC DIAGNOSTICS

The face plate has a self diagnostic function for the
electrical systems (except input power). The face

POSSIBLE DEFECT

CODE

MOST LIKELY ► --------------------------------------------------------------------------------------► LEAST LIKELY

plate monitors the electronic components and cir­
cuits for correct operation. If a malfunction occurs,
an error code appears in the face plate display.

Err 01, Err 03

& Err 04

wiring harness or connection to position switch / switch / valve defect causing high torque /
motor inoperative

Err 05

faceplate

PROCEDURE EOR REMOVING ERROR CODE EROM EACEPLATE:

l. Unplug transformer---------------------2, Correct de­

fect------3. Plug in transformer--------4, Wait for 12 minutes. The error code will return if the defect was not corrected. Press and hold the
RECHARGE button for 3 seconds as an alternate way to clear an error code.

5-3

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

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