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Troubleshooting guide – Kenmore 25344133802 User Manual

Page 12

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TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

SOUND AND NOISE (Coni)

Bubbling or gurgling sound,

* Refrigerant (used to cool freezer is

circulating throughout the system.

* This is normal.

Vibrating or rattling noise.

* Freezer is not level. It rocks on the

floor when it is moved slightly.

* Level the freezer. Refer to "LEVELING" in the "FIRST

STEPS" section.

* Floor is uneven or weak.

* Ensure floor can adequately support freezer. Level

the freezer by putting wood or metal shims under part

of the freezer.

* Freezer is touching the wall.

* Re-level freezer or move freezer slightly. Refer to

"LEVELING" in the "FIRST STEPS" section.

WATER / MOISTURE/ FROST INSIDE FREEZER

Moisture forms on inside

freezer walls.

* Weather is hot and humid, which

increases internal rate of frost build­

up.

* This is normal.

* Door is slightly open.

* See "DOOR PROBLEMS".

* Door is kept open too long or is

opened too frequently.

* Open the door less often.

WATER / MOISTURE/FROST OUTSIDE FREEZER

Moisture forms on outside

freezer walls.

* Door may not be seating properly,

causing the cold air from inside the

freezer to meet warm moist air from

outside.

* See DOOR PROBLEMS .

ODOR IN FREEZER

Odors in freezer.

* Interior needs to be cleaned.

* Clean interior with sponge, warm water, and baking

soda. Replace air filter.

* Foods with strong odors are in the

freezer.

* Cover the food tightly.

DOOR PROBLEMS

Door will not close.

* Freezer is not level. It rocks on the

floor when it is moved slightly.

* This condition can force the cabinet out of square and

misalign the door. Refer to "LEVELING" in the

"FIRST STEPS" section.

* Floor Is uneven or weak.

* Ensure floor can adequately support freezer. Level

the freezer by putting wood or metal shims under part

of the freezer.

LIGHTING PROBLEMS

Light bulb is not on.

* The fluorescent lamp or light buib is

burned out.

* Foilow directions under "INTERIOR LIGHTING" or

"MID LEVEL LIGHTING" in the "FREEZER

FEATURES" section.

* No electric current is reaching the

freezer.

* See FREEZER DOES NOT RUN .

AUTOMATIC ICE MAKER

Automatic ice maker not

working.

* Ice maker is not working.

* Ensure the wire signal arm Is not in the UP position

* Water supply is turned off.

* Water pressure is too low.

* The freezer is not cold enough.

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