Troubleshooting guide – Kenmore 25344133802 User Manual
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TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
CORRECTION
SOUND AND NOISE (Coni)
Bubbling or gurgling sound,
* Refrigerant (used to cool freezer is
circulating throughout the system.
* This is normal.
Vibrating or rattling noise.
* Freezer is not level. It rocks on the
floor when it is moved slightly.
* Level the freezer. Refer to "LEVELING" in the "FIRST
STEPS" section.
* Floor is uneven or weak.
* Ensure floor can adequately support freezer. Level
the freezer by putting wood or metal shims under part
of the freezer.
* Freezer is touching the wall.
* Re-level freezer or move freezer slightly. Refer to
"LEVELING" in the "FIRST STEPS" section.
WATER / MOISTURE/ FROST INSIDE FREEZER
Moisture forms on inside
freezer walls.
* Weather is hot and humid, which
increases internal rate of frost build
up.
* This is normal.
* Door is slightly open.
* See "DOOR PROBLEMS".
* Door is kept open too long or is
opened too frequently.
* Open the door less often.
WATER / MOISTURE/FROST OUTSIDE FREEZER
Moisture forms on outside
freezer walls.
* Door may not be seating properly,
causing the cold air from inside the
freezer to meet warm moist air from
outside.
* See DOOR PROBLEMS .
ODOR IN FREEZER
Odors in freezer.
* Interior needs to be cleaned.
* Clean interior with sponge, warm water, and baking
soda. Replace air filter.
* Foods with strong odors are in the
freezer.
* Cover the food tightly.
DOOR PROBLEMS
Door will not close.
* Freezer is not level. It rocks on the
floor when it is moved slightly.
* This condition can force the cabinet out of square and
misalign the door. Refer to "LEVELING" in the
"FIRST STEPS" section.
* Floor Is uneven or weak.
* Ensure floor can adequately support freezer. Level
the freezer by putting wood or metal shims under part
of the freezer.
LIGHTING PROBLEMS
Light bulb is not on.
* The fluorescent lamp or light buib is
burned out.
* Foilow directions under "INTERIOR LIGHTING" or
"MID LEVEL LIGHTING" in the "FREEZER
FEATURES" section.
* No electric current is reaching the
freezer.
* See FREEZER DOES NOT RUN .
AUTOMATIC ICE MAKER
Automatic ice maker not
working.
* Ice maker is not working.
* Ensure the wire signal arm Is not in the UP position
* Water supply is turned off.
* Water pressure is too low.
* The freezer is not cold enough.
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