Avoid service checklist, Occurrence possible cause solution – Kenmore Clothes Dryer User Manual
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Avoid Service
Checklist
Before callingforservice, review this list. It may save both timeand expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
Dryer does not start.
Electrical power cord is not securely
plugged in or plug may be loose.
Make sure the plug fits tightly in wall outlet.
House fuse blown or circuit breaker
tripped.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the
dryer is on a separate circuit.
Thermal limiter tripped.
Call authorized service person for replacement.
Dryer runs but won't heat.
There are 2 house fuses in the dryer
circuit, if 1 of the 2 fuses Is blown, the
drum may turn but the heater will not
operate.
Replace fuse.
Gas supply valve is not open (gas
models).
Check to make sure supply valve is open. See
INSTALLATION INSTRUCTIONS for procedure.
Dryer does not have anough air supply
to support the burner flame (gas models).
See INSTALLATION INSTRUCTIONS,
LP gas supply tank is empty or there has
been a utility interruption of natural gas
(gas models).
Refill or replace tank.
Dryer should heat when utility service is restored.
Drying cycle takes too long,
outside of the dryer feels too
hot or smells hot.
Lint screen is clogged with lint.
Make sure all lint has been removed from the dryer lint
screen before starting each cycle.
Exhaust duct requirements have not
been met.
Exhaust duct must be at least 4 inches in diameter and
made of rigid or flexible metal.
When in place, the duct must have no more than two
90° bends and must not exceed length listed in
INSTALLATION INSTRUCTIONS,
Electric dryer is connected to a 208 volt
circuit.
Drying time will be 20% longer than drying on a 240
volt circuit.
Drying procedures have not been
followed.
See Drying Procedures, page 5,
Outside exhaust hood or exhaust duct
may be clogged or restricted.
Clean out any obstruction.
High humidity.
Use a dehumidifier near the dryer.
Excessive wrinkling.
Dryer is overloaded.
Do not overload. See Drying Procedures, page 5.
Items left in dryer too long.
Remove items as soon as cycle ends.
Insufficient sorting of items.
See Drying Procedures, page 5.
Drying temperature too high.
Follow fabric care label instructions.
Scratching orchipping of the
drum finish.
Foreign objects such as coins, pins, clips
or buttons are inside the dryer.
Always remove foreign objects from pockets before
laundering. Remove objects from drum and restart
Permanently attached items such as belt
buckles, zippers and fasteners may be
hitting the inside of the drum.
dryer.
It may be necessary to baste a scrap of material
securely around ornaments before drying to prevent
scratching and damage to the dryer.
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Drum damage caused by foreign objects or
permanently attached items is not covered by the
warranty.