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Troubleshooting – Kenmore 6800 User Manual

Page 12

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TROUBLESHOOTING

If you experience

Possible Causes

Solution

Clothes are not drying
satisfactorily, drying
times are too long.

Lint screen clogged with lint.

Lint screen should be cleaned before each load.

Has the Air Only cycle been
selected?

Select the right cycle for the types of garments being dried.
See “Cycle Guide”.

Load too large and heavy to dry

quickly.

Separate the load to tumble freely.

Exhaust vent or outside exhaust
hood clogged with lint, restricting

air movement.

Run the dryer for 5-10 minutes. Hold your hand under the

outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent is
not crushed or kinked. See “Installation Instructions”.

Fabric softener sheets blocking

the grill.

Use only one fabric softener sheet, and use it only once.

Exhaust vent not the correct length.

Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent is
not crushed or kinked. See “Installation Instructions”.

Exhaust vent diameter not the

correct size.

Use 4" (102 mm) diameter vent material.

Dryer located in a room with

temperature below 45°F (7°C)?

Proper operation of dryer cycles requires temperatures above

45°F (7°C).

Dryer located in a closet without

adequate openings.

Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum
of 1" (25 mm) of airspace, and, for most installations, the rear
of the dryer requires 5" (127 mm). See “Installation Instructions”.

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

START/PAUSE button not pressed
firmly or held long enough.

Press and Hold the Start/Pause button until you hear the dryer

drum moving.

Household fuse is blown or circuit
breaker has tripped.

Electric dryers use 2 household fuses or circuit breakers. The

drum may be turning, but you may not have heat. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.

Incorrect power supply.

Electric dryers require 240-volt power supply.
Check with a qualified electrician.

Wrong type of fuse.

Use a time-delay fuse.

Unusual sounds

Dryer had a period of non-use.

If the dryer hasn’t been used for awhile, there may be a

thumping sound during the first few minutes of operation.

Is a coin, button, or paper clip

caught between the drum and front
or rear of the dryer?

Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.

Is it a gas dryer?

The gas valve clicking is a normal operating sound.

Are the four legs installed, and is the
dryer level front to back and side to
side?

The dryer may vibrate if not properly installed.
See the Installation Instructions.

Clothing knotted or balled up.

When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.

No heat

Household fuse is blown or circuit
breaker has tripped.

The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.

Supply line valve not open.

For gas dryers, be sure the valve on the supply line is open.

V

Incorrect power supply.

Electric dryers require 240-volt power supply.
Check with a qualified electrician. j

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