Troubleshooting, Microwave oven does not work, Cooking times – Kenmore 721.80869 User Manual
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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the
lists below and on the next page before calling for assistance or service. If you still need help, call Sears Service
at 1-800-4-MY-HOME®.
MICROWAVE OVEN DOES NOT WORK
PROBLEM
CAUSE
Nothing works.
• The power supply cord is not plugged into a grounded 3 prong outlet. (See the
Electrical Requirements” section on page 6 and the “Electrical connection”
section on Page 8.)
• A household fuse has blown or a circuit breaker has tripped.
• The electric company has had a power failure.
The microwave oven will
• You are using the oven as a timer. Touch STOP/CLEAR to cancel the Kitchen
not run.
Timer.
• The door is not firmly closed and latched.
• You did not touch START.
• You did not follow directions exactly.
• An operation that you set earlier is still running. Touch STOP/CLEAR to cancel
that operation.
COOKING TIMES
PROBLEM
CAUSE
Food is not cooked
• The electric supply to your home or wall outlets is low or lower than normal. Your
enough.
electric company can tell you if the line voltage is low. Your electrician or service
technician can tell you if the outlet voltage is low.
• The cook power is not at the recommended setting.
Check the chart on Page 16.
The display shows a time
• The oven door is not closed completely.
counting down but the oven • You have set the controls as a kitchen timer. Touch STCP/CLEAR to cancel the
is not cooking.
Kitchen Timer.
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