Before you call for service – GE PROFILE PDW7000 User Manual
Page 14
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Before you call for service...
Problem
Possible Causes
What To Do
Dishes don't dry
Low inlet water temperature
• Make sure inlet water temperature is at least 49“C (120°F).
• Select HFAT DRV.
• Use HOT START, HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or COOKWARE.
Rinse agent dispenser is empty* Check the rinse agent dispenser and fill as required.
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
• Make sure the door is firmly closed.
Woter valve may be turned off • Make sure water valve (usually located under the sink) Is turned on.
Stained tub interior
Some tomato-bosed foods can
cause reddish stains
• Use of the RINSE ONLY cycle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade^
Plastic Booster to help remove these types of stains.
Tea or coffee stains
• Remove the stain by hand, using a solution of 120 ml (1/2 cup) bleach
and 3 cups warm water.
A WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result In burns.
An overall yellow or brown film can
be caused by iron deposits in woter
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
White film on inside surface-
hard water minerals
• GE recommends rinse agents to help prevent hard water mineral
deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Dishwasher won't runFuse is blown or circuit breaker
is tripped
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
Power is turned off
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it Is on.
Control panel is locked
• Unlock control panel. See page 5.
Reboot your control
• Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds: then turn back on.
Control panel lights
gooff when you're
setting controls
Time too long between
touching of selected pads
• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.
Water standing in
the bottom of the tub
This is normal
• A small amount of clean water around the outlet on the tub
bottom at the back of the tub keeps the water seal lubricated.
Water won't pump
out of the tub
Drain is dogged
• If you have an air gap, clean it. See page 12.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
Steam
This is normal
• Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and the
cycle was interrupted during
or after the main wash portion
• Do not interrupt the cycle anytime during or after main wash.
(Anti-Bacteria
cycle only)
The incoming water
temperature was too low
• Raise the water heater temperature to between 49°C and 60“C (120°F
and 140“F).
Noise
Normal operating sounds
Detergent cup opening
Water entering dishwasher
• These are all normal. No action is required.
The motor stops and starts at
various times during the cycle
Drain pump sounds during
pump out
Rattling dishes when the spray
arm rotates
• Make sure dishes are properly loaded. See the Loading the
dishwasher racks section.
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