Before you call for service – GE WBSR3000 User Manual
Page 11
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Before you call for service.
ge.com
Troubleshooting Tips
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money! Review the charts on the following pages, or
visitge.com. You may not need to call for service.
WATER
Possible Causes
What To Do
Too many suds
Type of detergent
• Switch to a low'er sudsing detergent brand and follow'
instmctions on package.
Soft water
• Tiy less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft w'ater, a. smaller load or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
improperly connected
• Make sure hose connections ai e tight at faucets and
mbber washere are installed. Make sure end of drain
hose is correctly inserted in and secured to drain facility.
The drain hose should be inserted into the washer and
the collar or clip should be screwed in. Remove any kinks
from the drain hose. Make sure that the hose connection
is not strained when the washer is pushed close to the
wall.
Household drain may be clogged
• Check household jrlumbing. You may need to call a
plumber.
Constant water pressure to the fill
hoses at the water source
• Tighten hoses at the faucets and turn the water off after
each use.
• C'-herk condition of the till hoses; they should be replaced
eveiy 5 veal's.
Using too much detergent in
washer
• Use less detergent. Use less soap if vou have soft water, a
smaller load or a lightly soiled load.
HU hoses, washers and screens
• (’-heck that the mbber wash ere and screens have been
installed correctly. Fill hoses, washere and screens should
be replaced eveiy' 5 yea re.
Overloading the washer
• l.oosely load clothes no higher than the top row of holes
in the washer basket. The level of the water should be just
above the clothes.
Water temperature
seems incorrect
Cooler water temperatures provide
improved energy efficiency
• New laundry detergents have been fomiulated to
work with cooler water temperatures without affecting
wash perfonnance.
Control is not set properly
• (’-heck water temjrerature control (on some models) or
C-ycle knob and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully' on and make sure
hoses are connected to correct faucets.
Water valve screens are
stopped up
• Turn off the water source and remove the w'ater
connection hoses from the ujrper back of the washer. Use
a. bmsh or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F-140°F (48°C--6()°C). '
Water won't drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting
on it.
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Toj:> of drain outlet should be less than 8 ft. (2.5 m)
above floor.
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