GE GTUP270GMWW - Manual (Page 15)

Before you call for service^
GEAppliances.com
Washer Performance Possible Causes What to do
Pilling
Result of normal wear on
poly-cotton blends and
f^uzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Pins, snaps, hooks, sharp Fasten snaps, hooks, buttons and zippers.
buttons, belt buckles.
Remove loose items like pins, objects in pockets and sharp buttons.
UII v I ^II v II m uu
left in pockets Turn knits (which snag easily) inside out.
Snags, holes, tears,
rips or excessive wear
Check bleach package instructions for proper amount.
Undiluted chlorine bleach
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanentwave
solution
Rinse items that may have chemicals on them before washing.
Improper sorting
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
Trya fabric softener.
Wrinkling
Overloading or incorrect
water level Load your washer so clothes have enough room to move freely with
water covering all of the clothes.
Incorrect wash and dry
cycles Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Repeated washing in water
that is too hot
Wash in warm or cold water.
WasherSoounds Possible Causes What to do
"Metallic clicking"
Shifter mechanism is
engaging or disengaging
The drive system will engage at the start of agitate and disengage
when agitate is complete. This occurs multiple times during the
wash.
Back and forth
"swoosh" or light
"clicking" sound during
agitate
Electric motor reversing
direction This machine has a drive system that doesn't use gears. This sound
is the motor rotating back and forth to agitate your laundry.
Quick short agitation
sounds at end of agitate Clothing redistribution At the end of agitate, the motor makes short agitation strokes to
redistribute the load.
"Click" when water
stops filling Relay switch The relay makes a click sound when activated. The water level acti­
vates the relay and stops filling.
"Clicking" behind Con­
trol Panel during fill Automatic Temperature
Control Valve This valve mixes in cold and hot water. The "clicking" is the valve
turning on and off.
Water volume changes
during fill
Automatic Temperature
Control Valve This valve mixes in cold and hot water. The sound changes when
the valves are turned on and off.
Motor "whining up" or
"coasting down" in spin Motor ramping up/down
during spin cycle The motor will speed up incrementally during the spin cycle. When
spin is complete, it will coast until it stops.
"Humming" Water drain pump
The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
"Gurgling" Water drain pump
When the pump starts drawing in air. It starts to gurgle. The washer
should then begin spinning and the sound will continue until it is
done spinning.
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