GE GTUP270GMWW - Manual (Page 13)

Before you call for service^
GEAppliances.com
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Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.
In Canada, visit GEAppliances.ca. You may not need to call for service.
Water Possible Causes What to do
Too many suds Too much detergent
Measure your detergent carefully. Use less soap if you hove soft water, a
smaller load or a lightly soiled load.
Water leaks
Using too much
detergent Use less detergent. Use less soap ifyou have soft water, a smaller load or a
lightly soiled load.
Fill hoses or drain
hose is improperly
connected Make sure hose connections are tight at faucets and rubber washers ore
installed. Moke sure end of drain hose is correctly inserted in and secured to
drain facility.
Household drain may
be clogged
Check household plumbing. You may need to call a plumber.
Constantwater
pressure to thefill
hoses at the water
source Tighten hoses at the faucets and turn the water off after
each use.
Check condition ofthe fill hoses; they should be replaced
every 5 years.
Water temperature
seems incorrect
Cooler water
temperatures provide
improved energy
efficiency
New laundry detergents hove been formulated to work with cooler water
temperatures without affecting wash performance.
Water supply
is turned offor
improperly connected
Turn both hot and cold faucets fully on and moke sure hoses ore connect­
ed to correctfaucets.
Water valve screens
are stopped up
Turn offthe water source and remove the water connection hoses from the
upper back of the washer. Use a brush or toothpick to clean the screens in
the machine. Reconnect the hoses and turn the water back on.
House water heater is
not set properly Make sure house water heater is delivering water at 120°F-140°F (48°C-
60°C).
Water pumped
out before cycle is
complete
Lid lifted or cyclewas
put in pausefor over
24 hours Reset cycle.
Water won’t drain
Drain hose is kinked
or improperly
connected Straighten drain hose and moke sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses during
spin cycle
This is normal The washer may pause during the spin cycle to remove soapy water more
efficiently.
Can hear but not see
water at the end of
the cycle
This is normal
The pump pleaves a little water in its intake and this is diluted with clean
rinse water.
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