Whirlpool HDIOOOXS - Manual (Page 4)

If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance problems often result from little
things you can find and fix yourself.
If water isn’t hot:
• Is temperature control set on HIGH? Set
on HIGH and test temperature again after
15 minutes.
• Have you checked your hottie's main fuses
or circuit breaker box?
If hot water drips or sputters from spout:
• Is temperature setting too high? Lower the
temperature setting and test again after
15 minutes.
• Are there any restrictions in the flexible tubing
connecting faucet to storage tank?
• Is the spout screen clogged? See page 4.
• Check for proper installation of copper
tubing from faucet to storage tank and faucet
to cold water line. If connected backwards,
valve may be damaged. See the ‘‘Installation
Instructions."
If water does not flow:
• Make sure valve on water supply line is open.
Be sure to read this Use & Care Guide for
complete instructions.
2. If you need assistance"^...
Call Whirlpool COOL-LINE service
assistance telephone number. Dial free from
anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants.
The Consultants can instruct you in how to
obtain satisfactory operation from your ap­
pliance or, if service is necessary, recommend
a qualified service company in your area.
3. If you need serviee*...
Whirlpool has a
nationwide net­
work of franchised
TECH-CARE* serv­
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty and provide after-warranty
rfC//-CA/^£
FRANCHISED SERVICE
service, anywhere in the United States. To
locate TECH-CARE service in your area, call
our COOL-LINE service assistance telephone
number (see Step 2) or look in yourtelephone
directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
MAJOR-SERVICE & REPAIR
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SKRVICE ('OMPAMES
XYZ SERVICE CO
123 MAPLE 999-9999
OR
ELECTRICAL APPLIANCES-
MAJOR - REPAIRING & PARTS
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
OR
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE 999-9999
4. If you have a problem"t..
Call our OOOL-LINE service assistance tele­
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5. If you need FSP®
replacement parts"^..
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a re­
placement part for your Whirlpool appliance.
FSP replacement parts will fit right and work
right, because they are made to the same ex­
acting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
COOL-LINE service assistance number in Step 2.
*lf you must call or write, please provide:
model number, serial number, date of
purchase, and a complete description of
the problem. This information is needed
in order to better respond to your request
for assistance.