Whirlpool TCF1510W - Manual (Page 5)

Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM CHECK IF WHAT TO DO
Freezer will not run • Power cord is plugged into live circuit with
proper voltage.
• Fuse has blown or circuit breaker has
tripped. Also check if a time-delay fuse has
been used.
• Power failure has occurred.
• Firmly plug power cord into electrical circuit.
Check circuit voltage at fuse/circuit breaker
box.
• Replace fuse with a time-delay fuse of the
correct capacity. Reset circuit breaker.
• See “If electricity goes off” on page 4.
Motor runs too long • Large amounts of unfrozen food have been
added to freezer.
• Weather is hot and muggy.
• There is enough air circulation space around
the freezer.
• Add no more than 2 to 3 pounds of unfrozen
food per cubic foot of freezer space at a time.
Adding large amounts of unfrozen food will
cause the motor to run longer.
• If the temperature outside or inside is warm,
motor running longer is normal.
• Allow at least 3 inches (7.5 cm) air space on all
sides of freezer and 2 inches (5 cm) at the back
for proper air circulation.
Freezer feels warm • Power cord is plugged into live circuit with
proper voltage.
• Firmly plug power cord into electrical circuit.
Check circuit voltage at fuse/circuit breaker
box.
During normal operating conditions, the freezer
transfers heat removed from food packages
and air space to the outside room air. The
freezer cabinet may feel warm.
Frost builds up on outside of
cabinet
• Freezer lid is sealing correctly. • With lid closed, press down firmly on the edges
or at the center of the lid. This pressure will
cause the flexible lid to fit flat against the
cabinet and seal. DO NOT OPEN OR CLOSE
LID BY GRASPING A CORNER. USE THE
HANDLE.
If You Need Assistance, Service or Replacement Parts
If you need service, first see the “Before
You Call For Service” section of this book.
After checking “Before You Call For
Service,” additional help can be found by
calling our COOL-LINE® service assistance
telephone number.
1. If you need assistance*...
Call Whirlpool COOL-LINE® service
assistance telephone number. Dial free
from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
2. If you need service*...
Whirlpool has a
nationwide network of
authorized Whirlpools'^
service companies.
Whirlpool service
technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States.
/ SERVICE
To locate the authorized Whirlpool ser­
vice company in your area, call our
COOL-LINE® service assistance telephone
number (see Step 1) or look in your
telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD •
MAJOR - SERVICE & REPAIR
OR
ELECTRICAL APPLIANCES-
MAJOR - REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple.............. 999-9999
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