If you need assistance, If you need service, If you have a problem – Whirlpool SF335ESR/ER User Manual
Page 21
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If control knob(s) will not turn:
• Did you push in before trying to turn?
If soil is visibie on Continuous-
Cieaning oven finish:
• The special finish is designed to
graduaily reduce oven soti during
normal baking or roasting. It is not
designed to keep your oven spot
less, only presentably clean.
• The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 16 for how to clean.
• Sugar and starchy spills may leave
stains. See page 16 for hand clean
ing tips. Use foil on lower rack fo
catch these spiffs.
if cooking resufts aren’t what you
expected:
• Is the range level?
• Are you using pans recommended
In the “Cooking Guide”?
• If baking, have you allowed IV
2
fo 2
inches (4-5 cm) on all sides of the
pans for air circulation?
• Have you preheated the oven as the
recipe calls for?
• Are the pans the size called for in the
recipe?
• Are you foiiowing a tested recipe
from
a
reliable source?
• Do the cooking utensils have
smooth, flat bottoms and fit the sur
face burners?
See the Cooking Guide for more infor
mation on cooking problems and
how to solve them.
2. If you need assistance*.
Cail Whirlpooi COOL-LINE® serv
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan..............(800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con
sultants. The Consultant can instruct
you in how fo obta in satisfactory oper
ation from your appiiance or, it serv
ice is necessary, recommend a
qualified service company in your
area.
If you need service*...
Whirlpool
has
a
nationwide
network of fran
chised TECH-CARE®
Service
Compa
nies. TECH-CARE
service technicians are trained to
fulfiii the product warranty and pro
vide after-warranty service, any
where in the United States. To locate
TECH-CARE service in your area, cali
our COOL-LiNE service assistance
telephone number (see Step 2) or look
in your telephone directory Yellow
Pages under:
APPLIANCES - HOUSEHOLD -
UAJOfl - SERVICE 8 REPAIR
OR
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE
999-9999
OR
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SEF^VICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE
999-9999
4
.
If you have a
problem*...
Call our COOL-LINE service as
sistance telephone number (see Step
2) and talk with one of our Oonsultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpxx)! Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*lf you must call or write, please pro
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor
mation is needed in order to better re
spond to your request for assistance.
FSP Is a registered trademark
of Whirlpool Corporation tor
quality parts. Look tor this
symbol ot quality whenever
you need a replacement part
tor your Whirlpool appliance.
FSP replacement parts
will tit right and work right, because they are
mode to the same exacting specifications
used to build every new Whirlpool appliance.
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