Whirlpool EV150E - Manual (Page 10)

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If electricity goes off:
Learn how long power will be oft by calling the
power company.
• If service is to be interrupted 24 hours or less, keep
freezer closed, Most food will stay frozen.
• If service is to be interrupted longer than 24 hours,
do this:
1. Remove all unfrozen food and store in a frozen
food locker. OR...
2. Place 2 lbs. (0.9 kg) of dry ice in freezer for every cu.
ft. of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns.
3. If neither food locker storage or dry ice is avail­
able, use or can perishable food at once.
• The length of time food will stay frozen depends on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al­
though the quality and flavor may be affected. Use
this food as soon as convenient. If the condition of
the food is poor or is in any way questionable, it is
wise to dispose of it.
If freezer stops running:
• Check to see if power cord is plugged into the
outlet.
• Check fuse box or circuit breaker.
• Check electric company tor a power failure.
• Be sure Temperature Control is turned ON,
If compressor seems to run too long:
• Check to see that condenser, located on back of
freezer, is free of dust and lint.
• On hot summer days or if room is hot, compressor will
run longer to provide the correct amount of cooling.
• If large amounts of unfrozen food have been put
into the freezer, compressor will run longer
• Check to see that there is enough air circulation
space above and in back of the freezer
FSP is a registered Iraderrtark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement pari
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
made to the same exacting specifications used
to build every new Whirlpool appliance.
2. If you need assistance*...
Call Whirlpool COOL-LINE'* service assisfance
telephone number. Dial free from:
Continental U.S.....................(800) 253-1301
Michigan............................... (800) 632-2243
Alaska & Hawaii ................... (800)253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac­
tory operation from your appliance or, if service is
necessary, recommend a qualified sen/ice company
in your area.
3. If you need service*...
Whirlpool has a na­
tionwide network of
franchised TECH-CARE*
Service
Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty sen/ice,
anywhere in the United
States.
To locate
TECH-CARE sen/ice in your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR - SERVICE A REPAIR MAJOR - REPAIRING A PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
\VWrip2)l
rfC//-CA/t^£
FRANCHISED SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple . ...
SERVICE COMPANIES
XYZ SERVICE CO
999-9999 123 Maple ................. 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
Xil SERVICE CO
123 Maple............... 999-9999
4. If you have a problem*...
Caii our COOL-LiNE service assistance teiephone
number (see Step 2) and taik with one of our
Consultants, or if you prefer, write to:
Mr Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
*lf you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa­
tion is needed in order to better respond to your
request for assistance.
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