Whirlpool 6LA63OOXT - Manual (Page 12)

If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance*...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
NOTE: If the power supply cord of this
product is damaged, it must be replaced
by a special cord, part number
3353308, available from authorized
Whirlpool®“ service companies.
If your washer does not fill:
• Is the power supply cord plugged into
a live circuit with the proper voltage?
• Are both water faucets open?
• Have you checked your home's main
fuses or circuit breaker box?
• Are the water supply hoses kinked?
• Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
• Is the lid closed?
• Is the power supply cord plugged into
a live circuit with the proper voltage?
• Have you checked your home’s main
fuses or circuit breaker box?
If your washer stops during
a cycie:
• Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
’
If your washer fills and drains
without running:
• Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
• The washer may seem to be draining
during wash and rinse cycles.
• Water can siphon out.
(See Installation Instructions.)
2. If the problem is not due to one
of the above items*...
• Contact the dealer from whom you
purchased the unit, or an authorized
Whirlpool®“ service company.
3. If you need FSP®
replacement parts*...
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality when­
ever you need a replacement part for
your Whirlpool appliance. FSP replace­
ment parts will fit right and work right,
because they are made to the same
exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts in
your area, contact the dealer from
whom you purchased the unit, or an
authorized Whirlpool service company.
‘When requesting assistance, please
provide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor­
mation is needed in order to better
respond to your request.
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