Whirlpool RT14ZK - Manual (Page 20)

Troubleshooting
Listed in the chart below are the most common problems consumers run into with their
refrigerator. Please read through this chart before calling for service. It could save you the
cost of a service call.
PROBLEM CHECK THE FOLLOWING
Your refrigera­
tor will not
operate Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do Is the power supply cord firmly plugged into a live circuit with proper
not work voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The ice maker
does not work Is the freezer cold enough to make ice? It could take overnight for
the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 11.)
Is the water valve turned on?
Does the water line have a clog or leak?
You hear unfa­
miliar sounds or
a rattling/
jingling noise
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding the sounds you
may hear" on page 12.
There is water in
the defrost pan
This is normal on hot, muggy days. Make sure the refrigerator is level
so the pan does not overflow.
The motor
seems to run
too much
Are the condenser coils dirty?
Has the door been opened often? Has a large amount of food been
added at one time? The motor naturally runs longer if these things
happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
20
Ely 1-800-447-6737
WITH QUESTIONS OR COMMENTS