Whirlpool TU4100X - Manual (Page 15)

If You Need Service Or Assistance
We suggest you follow these
steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any
kind.
If your compactor won’t operate:
• Is the power cord plugged into a live circuit with
the proper voltage?
• Have you checked your home’s main fuses or
circuit breaker box?
• Is the drawer completely closed?
• Is the key-knob turned all the way to START
before It is released?
Drawer won’t open:
• Drawer will open only when ram is all the way up.
• To raise the ram, turn the key-knob to START
and release or move the DENSE PACK switch
back to NORMAL (TU8100 and TF8600 series
only).
If trash is not compacting:
• Is the drawer loaded properly? If anything gets
between the ram and the drawer, the ram will
return to the “up” position, without compacting.
• Drawer must be at least 1/3 full before compactor
will compact.
Not enough compaction or force:
• Compacting works best when only a few items
are loaded. Use the compacting cycle frequently.
DENSE PACK can be used on TU8100 and
TF8600 series compactors. See page 5.
Bodies don’t break:
• Not all bottles will break every time, depending on
the bottle and the trash load below it.
2. If you need assistance*...
Call Whirlpool COOL-LINE® service assistance
telephone number. Dial free from anywhere in the
U.S.:
1-800-253-1301
and talk with one of our trained consultants. The
consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
Whirlpool
SERVICE
3. If you need service*...
Whirlpool has a nation­
wide network of author­
ized Whirlpool®'^ service
companies. Whirlpool
service technicians are
trained to fulfill the
product warranty and provide after-warranty
service, anywhere in the United States. To locate
the authorized Whirlpool service company in your
area, call our COOL-LINE® service assistance
telephone number (see Step 2) or look In your
telephone directory Yellow Pages under:
APPLIANCE-HOUSEHOLD-
MAJOR-SERVICE & REPAIR
ELECTRICAL APPLIANCES-
MAJOR-REPAIRING & PARTS
OR
WASHING MACHINES,DRYERS
& IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE.......999-9999
4. If you need ESP" replacement parts*...
ESP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. ESP replacement
parts will fit right and work right, because they are
made to the same exacting specifications used to
build every new Whirlpool appliance.
To locate ESP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
COOL-LINE service assistance number in Step 2.
5. If you are not satisfied with how the problem
was solved*...
• Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the major
appliance industry.
• Contact MACAP only when the dealer, author­
ized servicer or Whirlpool have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will In turn inform us of your action.
*When requesting assistance, please provide:
model number, serial number, date of purchase,
and a complete description of the problem. This
Information is needed in order to better respond to
your request.
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