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Before calling for assistance, If you need assistance or service – Whirlpool AC0052 User Manual

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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E

If You Need Assistance Or

Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance's complete
model and serial numbers and the purchase or installation date. (See page 2.) This information will help

us respond properly to your request.

1. Before calling for assistance ...

Performance problems often result from little things you can find and fix without tools of any kind. Please

check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Air conditioner

Unit is not plugged into a live

Plug unit into a live circuit with proper

wiii not run

circuit with proper voltage.

voltage.

The Fan Control is set to OFF.

Set the Fan Control to a setting other
than OFF.

The Thermostat Control is not

Set the Thermostat Control to a setting

set correctly.

cooler than the room temperature.

A household fuse has blown or
a circuit breaker has tripped.

Replace fuse or reset circuit breaker.

The local power has failed.

Wait for power to be restored.

Unit biows

A time-delay fuse is not being

Replace fuse with a time-delay fuse of

househoid fuses

used.

the correct capacity.

or trips circuit

An extension cord is being

Do not use an extension cord to run your

breaker

used.

air conditioner.

The unit was just turned off and

Wait three minutes after turning unit off

on again.

before trying to restart it.

Unit turns on

The filter is dirty.

Clean the filter. (See page 8.)

and off, or does
not cooi/heat

The coils (evaporator [inside]
and condenser [outside]) are

Clean the coils. (See pages 8-9.)

room

dirty.
There is excessive moisture or

It will take longer for the unit to cool or

heat in the room.

heat a room when there is excess
moisture or heat (open cooking vessel,
shower, etc.).

The fan speed setting is too
low.

Set Fan Control to a higher setting.

The Thermostat Control is not

Set the Thermostat Control to a cooler

set correctly.

setting.

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