Whirlpool EH180FXL - Manual (Page 7)

If you need service or
assistance, we su
follow these four steps:
1. Before calling for assistance...
Performance problems offen result from little things
you can find and fix yourself without tools of any kind.
If electricity goes off
Learn how long power will be off by calling the 1-
power company
1. If service is to be interrupted 24 hours or less,
keep freezer closed Most food will stay frozen
2. If service is to be interrupted longer than 24
hours, do this
(a) Remove all frozen food and store in a fro­
zen food locker Or
(b) Place dry ice on top of food, using as large
pieces as possible. Protect your hands with
gloves when using dry ice
(c) If neither food locker storage nor dry ice is
available, use or can perishable food at
once.
3. The length of time food will stay frozen de­
pends on several factors. For instance: a full
freezer will remain cold longer than a freezer
only partially filled. And a freezer full of meat
will stay cold longer than a freezer filled with
baked goods Also, if the food still contains
ice crystals, if may be safely refrozen, al­
though the qualify and flavor may be af­
fected. Use this food as soon as convenient. If
the condition of the food is poor or is any way
questionable, it is wise to dispose of it.
If freezer stops running
1. Check to see it power cord is pluqqed into
the outlet,
2. Check fuse box or circuit breaker.
\
3. Check electric company tor a power failure.
If motor seems to run too long
1. If large amounts of unfrozen food have been
put into the freezer, motor will run longer.
2. On hot summer days or if room is hot, motor
will run longer to provide correct amount of
cooling.
If freezer feels warm
During normal operating conditions the freezer
transfers heat removed from food packages and
airspace to the outside room air. The freezer cab­
inet may feel warm.
If frost builds up on the trim strip around top of
cabinet
Check the fit of the lid to make sure it is seal­
ing. With the lid closed, press down firmly on
fhe edges or at the center of the lid. This pres­
sure will cause the flexible lid to fit flat against
the cabinet and seal.
2. Do not open or close the lid by grasping a
corner. Use the handle.
2. If you need assistance*...
Call Whirlpool COOL-LINE’ service assis­
tance telephcne number. Dial tree from:
Continental U.S......................(800)253-1301
Michigan................................ (800) 632-2243
Alaska & Hawaii ................... (800)253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac­
tory operation from your appliance or, if service is
necessary, recommend a qualified service com­
pany in your area.
3. If you need service*...
Whirlpool has a na­
tionwide network of
franchised TECH-CARE"
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States,
To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2 ] or
iook in your telephone directory Yellow Pages under:
WhiflDool
r£G^-CA/f^f
FRANCHISED SERVICE
APPLIANCES—HOUSEHOLD-
MAJOR—SERVICE & REPAIR
WHIRLPOOLAPPLIANCES
franchised TECH-CARE SERVICE
OR
SERVICE rOMRA MES
XYZSERVICE CO
123 Maple 999-9999
OR
ELECTRICAL APPLIANCES—
MAJOR—REPAIRING & PARTS
WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVIC-E COMRA MES
XYZSERVICE CO
123 Maple 999-9999
WASHING MACHINES, DRYERS
& IRONERS—SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMRAMES
XYZ SERVICE CO
123 Maple 999-9999