AOC E2451FH - Manual (Page 54)

54
Service
Warranty Statement for Middle East and Africa
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa, AOC International (Europe) B.V. warrants
this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years
from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V.
offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or
Dealer andat its option, either repair the defective product with new or rebuilt parts, or replace it with a new
or rebuilt product at no charge except as *stated below. As a Standard Policy,the warranty will be calculated
from the manufacture date identified from the product ID serial number, but the total warranty will be Fifteen
(15) months to Thirty Nine (39) months from MFD (manufacture date) depending on sale country. Warranty
will be considered for exceptional cases that are out of warranty as per the product ID serial number and for
such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:
•
Egypt: http://aocmonitorap.com/egypt_eng
•
CIS Central Asia: http://aocmonitorap.com/ciscentral
•
Middle East: http://aocmonitorap.com/middleeast
•
South Africa: http://aocmonitorap.com/southafrica
•
Saudi Arabia: http://aocmonitorap.com/saudiarabia
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC
Authorized Service Center or Dealer under the following condition:
•
Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box
to protects your monitor well enough during transport).
•
Put the RMA number on the address label
•
Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
•
Damages during transport due to improper packaging
•
Improper installation or maintenanceother then in accordance with AOC’s user manual
•
Misuse
•
Neglect
•
Any cause other than ordinary commercial or industrial application
•
Adjustment by non-authorized source
•
Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
•
Improper environments like humidity, water damage and dusts
•
Damaged by violence, earthquakes and terrorist attacks
•
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party
have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible
for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC