Service, Warranty statement for europe – AOC e2043Fk User Manual
Page 59

60
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY* 
AOC Color Monitors sold within Europe 
AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a 
period of Three (3) years after the original date of consumer purchase. During this period, AOC International 
(Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a 
new or rebuilt product at no charge except as *stated below. The defective products that are replaced become the 
property of AOC International (Europe) GmbH. 
 
If the product appears to be defective, please contact your local dealer or refer to the warranty card when attached 
to the product. 
 
Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC Authorized Service Center. 
If you cannot deliver the product in person: 
 
Pack it in its original shipping container (or equivalent) 
Put the RMA number on the address label 
Put the RMA number on the shipping carton 
Insure it (or assume the risk of loss/damage during shipment) 
Pay all shipping charges 
 
AOC International (Europe) GmbH is responsible neither for any damage or loss during inbound transport damage 
nor to inbound product that was not properly packaged. 
 
AOC International (Europe) GmbH will pay the return shipping charges within one of the countries specified within 
this warranty statement. AOC International (Europe) GmbH is not responsible for any costs associated with the 
transportation of product across international borders. This includes the international border within the European 
Union. 
 
* This limited warranty does not cover any losses or damages that occur as a result of 
Shipping or improper installation or maintenance 
Misuse 
Neglect 
Any cause other than ordinary commercial or industrial application 
Adjustment by non-authorized source 
Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service Center 
Improper environment 
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities 
 
This limited warranty does not cover any of the product firmware or hardware that you or any third party have 
