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File/folder access requirements – Kofax INDICIUS 6.1 User Manual

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Chapter 2

14

Installation Guide

If you experience any error messages while processing batches, immediately
contact your systems administrator. If possible, try to record information
about the batch you were processing, which document the error occurred on,
what action you were performing at the time of the error and, if possible, the
full text of the error messages seen.

Systems Administrator

Monitor Kofax Capture Batch Manager periodically to check for batches sent
to Error/Quality Control. These will need to be restarted and may indicate a
module failure.

Use the SNMP monitoring feature in Kofax Capture to monitor the status of
the Recognition and Scripted Export services (see

SNMP Monitoring

)

File/Folder Access Requirements

INDICIUS modules require access to configuration files when processing batches. In
order to use INDICIUS in a distributed environment it is recommended that these
files are located on a central resource. All computers must have access to this location
and it is recommended that this location is specified using UNC paths.