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Kofax Communication Server 9.1.1 User Manual

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TCDialer

Version 1.02.00

User Manual

© Copyright Kofax, Inc. All information is subject to change without notice.

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TABLE OF CONTENTS

1.

ABOUT TCDIALER ................................................................................................................. 4

2.

OVERVIEW .............................................................................................................................. 5

2.1

H

OW IT

W

ORKS

....................................................................................................................... 5

3.

GETTING STARTED ............................................................................................................... 6

4.

HOW TO MAKE A TELEPHONE CALL WITH TCDIALER ..................................................... 7

5.

HOW TO MAKE A TELEPHONE CALL USING THE HOTKEY ............................................. 8

6.

HOW TO MAKE A TELEPHONE CALL FROM THE GROUPWISE ADDRESS BOOK ......... 9

6.1

C

ONFIGURATION OF THE

W

INDOWS

P

HONE

D

IALER ON

W

INDOWS

XP

FOR

G

ROUP

W

ISE

............. 10

7.

HOW TO MAKE A TELEPHONE CALL FROM THE OUTLOOK ADDRESS BOOK ........... 11

7.1

O

UTLOOK

C

ONFIGURATION FOR THE

TC/D

IALER

G

ATEWAY

..................................................... 12

8.

HISTORY ............................................................................................................................... 13

8.1

E

DIT A

T

ELEPHONE

N

UMBER

.................................................................................................. 13

9.

CONFIGURATION ................................................................................................................. 14

9.1

T

ELEPHONE

N

UMBERS

........................................................................................................... 14

9.2

G

ENERAL

.............................................................................................................................. 14

9.2.1

Language ........................................................................................................................................................ 14

9.2.2

History Length ................................................................................................................................................. 15

9.2.3

Hide Preferences ............................................................................................................................................ 15

9.2.4

Hide History .................................................................................................................................................... 15

9.2.5

Normalize ........................................................................................................................................................ 15

9.2.6

Normalize „+‟ ................................................................................................................................................... 15

9.2.7

Prefix ............................................................................................................................................................... 15

9.2.8

Internal Numbers Length ................................................................................................................................ 16

9.3

H

OTKEY

................................................................................................................................ 16

9.4

DDE

S

ERVER

....................................................................................................................... 16

9.4.1

Application Name ............................................................................................................................................ 16

9.4.2

Topic Name .................................................................................................................................................... 16

9.4.3

About DDE (Dynamic Data Exchange) ........................................................................................................... 16