Kofax Communication Server 9.1 - Manual (Page 3)

TCDialer Version 1.02.00 User Manual
© Copyright Kofax, Inc. All information is subject to change without notice. 3
TABLE OF CONTENTS
1. ABOUT TCDIALER ................................................................................................................. 4
2. OVERVIEW .............................................................................................................................. 5
2.1 H OW IT W ORKS ....................................................................................................................... 5
3. GETTING STARTED ............................................................................................................... 6
4. HOW TO MAKE A TELEPHONE CALL WITH TCDIALER ..................................................... 7
5. HOW TO MAKE A TELEPHONE CALL USING THE HOTKEY ............................................. 8
6. HOW TO MAKE A TELEPHONE CALL FROM THE GROUPWISE ADDRESS BOOK ......... 9
6.1 C ONFIGURATION OF THE W INDOWS P HONE D IALER ON W INDOWS XP FOR G ROUP W ISE ............. 10
7. HOW TO MAKE A TELEPHONE CALL FROM THE OUTLOOK ADDRESS BOOK ........... 11
7.1 O UTLOOK C ONFIGURATION FOR THE TC/D IALER G ATEWAY ..................................................... 12
8. HISTORY ............................................................................................................................... 13
8.1 E DIT A T ELEPHONE N UMBER .................................................................................................. 13
9. CONFIGURATION ................................................................................................................. 14
9.1 T ELEPHONE N UMBERS ........................................................................................................... 14
9.2 G ENERAL .............................................................................................................................. 14
9.2.1 Language ........................................................................................................................................................ 14
9.2.2 History Length ................................................................................................................................................. 15
9.2.3 Hide Preferences ............................................................................................................................................ 15
9.2.4 Hide History .................................................................................................................................................... 15
9.2.5 Normalize ........................................................................................................................................................ 15
9.2.6 Normalize „+‟ ................................................................................................................................................... 15
9.2.7 Prefix ............................................................................................................................................................... 15
9.2.8 Internal Numbers Length ................................................................................................................................ 16
9.3 H OTKEY ................................................................................................................................ 16
9.4 DDE S ERVER ....................................................................................................................... 16
9.4.1 Application Name ............................................................................................................................................ 16
9.4.2 Topic Name .................................................................................................................................................... 16
9.4.3 About DDE (Dynamic Data Exchange) ........................................................................................................... 16