Kofax Ascen 7.0 Release Script for FileNet Panagon Content Services 5.2-5.4 - Manual (Page 26)

Ascent® 7.0 Release Script for FileNet Panagon Content Services 5.2-5.4 Release Notes
22 Kofax, Inc.
Known Problems
This section contains information about known problems with the Ascent 7.0 Release Script for
FileNet Panagon Content Services.
Problems When Installing on Windows XP
If you are installing the Ascent 7.0 Release Script for FileNet Panagon Content Services on a
Windows XP Professional workstation and you specify a mapped drive, you will receive the
following error message. (SPR 31250)
Error 1904. Module < mapped drive > failed to register. HRESULT -2147467259. Contact
your support personnel.
Workaround: The error message is incorrect and can simply be ignored. Click the Ignore button
and the release script will successfully install and register the release script.
If you click the Abort button, the installation will end. If you click the Retry button, you will
receive the error message again.
Problems When Uninstalling the Release Script
If you click the Cancel button while you are uninstalling the release script, all the release script
original files will remain properly installed on the system. However, depending on the point
during the uninstallation that the Cancel button is clicked, the release script may be un-registered.
In such a case, once you attempt to log on to the release script, login will fail. (SPR 31221)
Workaround: If this problem occurs, run Repair. Refer to Repairing the Script on page 12 for more
information. Alternatively, you can re-register the release script in the Release Script Manager.
Multi-value Field Limitations
The following sections explain the multi-value field limitations.
Using Multi-value Fields with Text Constants
When using text constants to specify multi-value fields in Release Setup, the maximum number of
characters allowed by FileNet for each value is used by Ascent Capture to validate the maximum
number of characters allowed for the entire multi-value field. For example, if you plan to use a
multi-value field containing four values, each with a maximum length of 5 characters, Ascent
Capture will error if you use more than 5 characters for the entire multi-value field length.
Workaround: Increase the maximum number of characters allowed for your multi-value field in
FileNet Content Services.
Using Multi-value Fields with Date/Time, Integer, and IntegerString Data Types
The FileNet Content Services release script does not support linking multiple fields with the Date/
Time, Integer, and IntegerString data types. (SPR 00009884)