COP-USA AU40MZ - Manual (Page 17)

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AppendixⅡ: Maintenance service terms
1、Service range
— In one year the cargo sold, the problem is approved caused by product material
or techniques defect, manufacturer will repair or replace for free;
— Warranty period of all parts which have repaired or replaced is 90 days after
sending out cargoes;
— Products can’t be repaired for free for manpower cannot dispute reason(such as
war, earthquake, lightning strike),improper use, deviant operation, revise, normal
fray or problem caused by accident;
— Factory takes on no responsibility on p damage and loss caused by product
special use or application. The compensation on fell back, neglect or infringement
about products will not over products value. Manufacturer won’t take on any
responsibility on special, sudden or continued damage caused by any other
reason;
— Trouble products over warranty period, we do repay maintenance service lifetime.
— whole machine is repaired for free for 3 years( remark: camera module for 1 year)
2、Repair for free terms
Cargoes need repair during repair for free period, buyer connect manufacturer to get
RAN, and provide product information below along with cargoes;
— Type and serial NO.;
— Delivery date, order NO., sale order NO. or manufacturer invoice;
— Detailed problem phenomenon
If having disputes on repair for free terms hereinbefore, please attach written
explanations when returning products.
3、Return
For returning cargoes quickly, please contact manufacturer to get RAN( repair NO.),
then arrange sending cargoes to manufacturer. All returned cargoes should mark RAN
clearly. Delivery way of returning cargoes is the same as way of delivery to
manufacturer. Manufacturer only undertake the single freight of manufacturer send
cargo to customer after repair.
Model and parameters are subject to change without notice.