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4 support, 5 warranty, 1 restrictions – Windy Nation VertaMax Power Inverter User Manual

Page 14: 2 warranty claims & return procedures, Support, Warranty, Restrictions, Warranty claims & return procedures

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VertaMax User Manual

Revision 1.1

Battery run time is less
than expected

AC product’s power consumption is
higher than rated

Use a larger battery to make up for increased
power requirement

Battery is old or defective

Replace battery.

Battery is not being properly
charged

Some chargers are not able to fully recharge a
battery. Make sure you use a powerful charger.

Power dissipation in DC cables.

Use shorter/thicker DC cables.

Television and/or
stereo interference

Audio/Video interference.

Reposition equipment antennas and Inverter.
Position the power inverter and wiring as far as
possible from electronic equipment, antenna and
cables and reorient as necessary.

5.4 S

UPPORT

If you are experiencing technical problems, and cannot find a solution in this manual, you can contact Windy
Nation Inc. for further assistance.

x Call: (805) 323-6445

x Email:

[email protected]

x Write: 398 South Kalorama Street, Unit C, Ventura, CA 93001


For challenging issues or to just ask a question, consider using our FREE Community Forums! Consult our
community of DIY'ers for fast answers to all your questions.

Post on our Forums:

http://www.windynation.com/community/

5.5 W

ARRANTY

Windy Nation warrants that the Power Inverter (the “Product”), will be free from manufacturing defects in
materials and workmanship under normal authorized use consistent with product instructions for a period of
one (1) year from the date the original purchaser (“Customer”) receives the Product (the “Warranty Period”).
This warranty extends only to the original purchaser. The Customer’s sole and exclusive remedy and the
entire liability of Windy Nation, its suppliers and affiliates for breach of the warranty is, at Windy Nation’s
option, either (i) to replace the Product (or defective component part(s)) with a new or reconditioned Product
(or component part(s)); (ii) to repair the reported problem; or (iii) to refund the purchase price of the Product.
Repaired or replaced products are warranted for the remainder of the original warranty period only. No
employee, agent, dealer or other person is authorized to give any warranties on behalf of Windy Nation not
expressly set forth in this limited warranty.

5.5.1

Restrictions

No warranty will apply if the Product (i) has been altered or modified except by Windy Nation; (ii) has not

been installed, operated, repaired, or maintained in accordance with instructions supplied by Windy Nation;

(iii) has been subjected to abnormal physical, thermal or electrical stress, misuse, negligence, or accident. If

Windy Nation determines that the problem with the Product is not due to a manufacturing defect in Windy

Nation’s workmanship or materials, or otherwise does not qualify for warranty repair, then the Customer will

be responsible for the costs of all necessary repairs and expenses incurred by Windy Nation.

5.5.2

Warranty Claims & Return Procedures

To be eligible for service under this warranty, the Customer must submit a service request within the
Warranty Period by contacting Windy Nation in writing or via telephone and obtaining a Returned Materials
Authorization (“RMA”) number. This RMA must be obtained before returning any product under this warranty.
Notification must include a description of the alleged defect, the manner in which the Product was used, the

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