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Frequently asked questions, Troubleshooting – Petsafe Deluxe Little Dog Spray Bark Control User Manual

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Customer Care Center 1-800-732-2677

www.petsafe.net

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Frequently Asked Questions

Will another dog’s bark set

off the Bark Control Collar?

• No.

Will the Bark Control

Collar work for my dog?

• The Bark Control Collar is safe and effective for all breeds

and sizes of dogs, however, it is recommended for little dogs.

Will this work with long-

haired dogs?

• Yes. It may be necessary to trim the hair on your dog’s neck

so it does not block the spray from reaching his snout.

Does the spray need to hit

my dog’s nose?

• No. The spray is very fine and simply creates a mist in the

region of the snout.

Troubleshooting

The Bark Control Collar

does not spray.

• Ensure that the battery is properly installed.
• Replace the battery.
• Ensure the unit is on.
• Refill the spray.
• If the Bark Control Collar still does not spray, contact the

Customer Care Center.

My Bark Control Collar

sprays, but my dog keeps

barking (does not respond

to the burst of spray).

• Tighten the Bark Control Collar.
• Check to make sure the Spray Nozzle points towards the

dog’s snout.

• Make sure your dog’s hair does not block the spray. If so, trim

the hair so the spray can reach the snout area.

• If your dog still does not respond, contact the Customer

Care Center.

When I try to refill the

spray, the spray leaks out

around the Spray Nozzle.

• Hold the spray can upright. If it is held at an angle, it will not

create a good seal.

• Press firmly on the spray can to create a good seal.
• If the spray continues to leak, contact the Customer Care Center.