Frequently asked questions, Troubleshooting – Petsafe Deluxe Little Dog Spray Bark Control User Manual
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Customer Care Center 1-800-732-2677
www.petsafe.net
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Frequently Asked Questions
Will another dog’s bark set
off the Bark Control Collar?
• No.
Will the Bark Control
Collar work for my dog?
• The Bark Control Collar is safe and effective for all breeds
and sizes of dogs, however, it is recommended for little dogs.
Will this work with long-
haired dogs?
• Yes. It may be necessary to trim the hair on your dog’s neck
so it does not block the spray from reaching his snout.
Does the spray need to hit
my dog’s nose?
• No. The spray is very fine and simply creates a mist in the
region of the snout.
Troubleshooting
The Bark Control Collar
does not spray.
• Ensure that the battery is properly installed.
• Replace the battery.
• Ensure the unit is on.
• Refill the spray.
• If the Bark Control Collar still does not spray, contact the
Customer Care Center.
My Bark Control Collar
sprays, but my dog keeps
barking (does not respond
to the burst of spray).
• Tighten the Bark Control Collar.
• Check to make sure the Spray Nozzle points towards the
dog’s snout.
• Make sure your dog’s hair does not block the spray. If so, trim
the hair so the spray can reach the snout area.
• If your dog still does not respond, contact the Customer
Care Center.
When I try to refill the
spray, the spray leaks out
around the Spray Nozzle.
• Hold the spray can upright. If it is held at an angle, it will not
create a good seal.
• Press firmly on the spray can to create a good seal.
• If the spray continues to leak, contact the Customer Care Center.