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Frequently asked questions, Troubleshooting – Petsafe Deluxe Bark Control User Manual

Page 12

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12 www.petsafe.net

Frequently Asked Questions

Will my dog stop
barking completely?

• The Bark Control Collar effectively and humanely

stops most barking when it is worn. It should only
be worn during periods of unwanted barking.

Will another dog’s
bark set off the Bark
Control Collar?

• No.

Is the Bark Control
Collar safe and
humane?

• Yes. The Bark Control Collar is designed to get

your dog’s attention, not to punish him. However,
the initial Static Correction may startle your dog.

Will the Bark Control
Collar work for my
dog?

• The Bark Control Collar is safe and effective for all

breeds and sizes of dogs, though it may be too large
for dogs under 3.6 kg (8 lbs) to wear comfortably.

Can I attach a lead
to the Bark Control
Collar?

• No. This can result in pulling the Contact Points

too tightly against your pet’s neck. Attach a lead to a
separate, non-metallic collar, making sure the extra
collar does not put pressure on the Contact Points.

Troubleshooting

My dog keeps barking
(does not respond to
the Static Correction).

• Tighten the Bark Control Collar and/or trim your

dog’s hair where the Contact Points touch his
neck to ensure good skin contact.

• Test the Bark Control Collar (see “To Test the

Bark Control Collar” section).

• Increase the Correction Mode.
• Replace the battery.
• Contact the Customer Care Centre.

The Indicator Light
keeps fl ashing.

• Make sure the Mode Push-button is not set to Test.
• Replace the battery.
• If the light continues to fl ash red with a new

battery, contact the Customer Care Centre.