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Troubleshooting – Cary Audio Design MS-1 User Manual

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TROUBLESHOOTING

SHOUTCAST™ RADIO DOESN'T WORK

If you can connect to your MS-1 but SHOUTcast™ Radio does not work, check the

INTERNET STATUS of MS-1 in the SETTINGS menu.



The server information data is created when the remote control device initially connects to the

server. The optimal time to check the INTERNET STATUS is immediately after booting up the MS-

1; however, you can refresh the server information data by exiting the application and

reconnecting to the MS-1.

If the INTERNET STATUS reads

Connected,

there is no problem accessing the Internet. If the

INTERNET STATUS reads

Not Connected,

make sure the Internet connection is working properly.

If it reads

Busy,

the remote is unable to determine the Internet connection status; however, the

device will still function properly.


UNKNOWN ARTIST AND UNKNOWN ALBUM DISPLAY

When the MS-1 cannot retrieve the necessary metadata from the Internet to tag the album,

UNKNOWN ARTIST and UNKNOWN ALBUM will display with a music file. There are two possible

solutions:

Determine whether the MS-1 can successfully access the Internet; refer to the section above

for instructions. Establishing an Internet connection may solve the problem.

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