Mercedes-Benz G-Class 2012 Owners Manual - Manual (Page 201)

G WARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R the indicator lamp in the E information
button does not light up during the system
self-diagnosis.
R the indicator lamp in the SOS button,
º Roadside Assistance button or
E
information button continues to be lit red
after the system self-diagnosis.
R the Tele Aid inoperative or Tele Aid
not activated message appears on the
multifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R
USA: Response Center at
1-888-990-9007
R
Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The
Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears on the
multifunction display.
All important information on the emergency
is provided, for example:
R current location of the vehicle (as
determined by the GPS system)
R
vehicle model
R
vehicle color
R vehicle identification number
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
G WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
Features
199
Stowing and features
Z