Mercedes-Benz E-Cabriolet 2015 - Manual (Page 296)

In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover : briefly to open.
X
Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X
After the emergency call, close cover :.
i If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button
X Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the Con‐ Con‐
necting Call necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐ Call Con‐
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno-
sis, the Mercedes-Benz Customer Assistance
Center can ascertain the nature of the prob-
lem (
Y
page 298).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
294
Features
Stowage
and
features