Evolution Engines E7260 - Manual (Page 13)

EN
13
facility. An Online Service Request is available
at http://www.horizonhobby.com under the
Support tab. If you do not have internet
access, please contact Horizon Product
Support to obtain a RMA number along with
instructions for submitting your product for
service. When calling Horizon, you will be
asked to provide your complete name, street
address, email address and phone number
where you can be reached during business
hours. When sending product into Horizon,
please include your RMA number, a list of the
included items, and a brief summary of the
problem. A copy of your original sales receipt
must be included for warranty consideration.
Be sure your name, address, and RMA number
are clearly written on the outside of the
shipping carton.
NOTICE: Do not ship LiPo batteries to
Horizon. If you have any issue with a LiPo
battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-
of-purchase date.
Provided warranty conditions have been met,
your Product will be serviced or replaced free
of charge. Service or replacement decisions
are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by war-
ranty service will be completed and payment
will be required without notification or
estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By
submitting the item for service you are agree-
ing to payment of the service without notifica-
tion. Service estimates are available upon
request. You must include this request with
your item submitted for service. Non-warranty
service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money
orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for
service, you are agreeing to Horizon’s Terms
and Conditions found on our website http://
www.horizonhobby.com/Service/Request/.
Contact Information
Horizon Hobby Address Phone Number/Email Address
United
States Horizon
Service Center
(Electronics
and engines) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA 877-504-0233
Online Repair Request:
www.horizonhobby.com/service
Horizon
Product Support
(All other products) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA 877-504-0233
[email protected]
United
Kingdom Horizon Hobby
Limited Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom +44 (0) 1279 641 097
[email protected]
Germany Horizon
Technischer
Service
Christian-Junge-
Straße 1
25337 Elmshorn
Germany +49 (0) 4121 2655 100
[email protected]
France Horizon
Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du
Réveil Matin
91230 Montgeron +33 (0) 1 60 47 44 70
[email protected]