LG WT4970CW - Manual (Page 35)

SPECIFICATIONS/USING SMARTDIAGNOSIS™ 35
SPECIFICATIONS
Model WT4970CW
Description Top-Loading Washer
Electrical requirements 120 VAC @60 Hz.
Max. water pressure 14.5-116 PSI (100-800 kPa)
Dimensions 27"(W) X 28V8"(D) X 453/8"(H), 553/4"(H with lid open)
68.6 cm (W) X 72.1 cm (D) X 115.3 cm (H), 141.7 cm (H with lid open)
Net weight 145.5 lbs. (66 kg)
Max. spin speed 1,100 RPM
USING SMARTDIAGNOSIS TM
- Only use this feature when instructed to do so by the call center. The transnnission sounds sinnilar to a fax nnachine, and so has
no meaning except to the call center.
- SMARTDIAGNOSIS™ cannot be activated if the washer does not power up. If this happens, then troubleshooting must be done
without SMARTDIAGNOSIS™.
If you experience problems with your washer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent's
instructions, and perform the following steps when requested:
1. Rress the (®) to turn on the washer. Do not press any other buttons.
2. When instructed to do so by the call center, place the mouthpiece of your phone very close to the ROWER button.
3. Press and hold for fhree seconds, while holding the phone mouthpiece to the icon or POWER button.
4. Keep the phone in place until the tone transmission has finished. This takes about 17 seconds, and the display will count down
the time.
• For best results, do not move the phone while the tones are being transmitted and do not touch the console with the phone.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
• Pressing the POWER button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be
able to assist you using the information transmitted for analysis af the call center.
"SmartDiagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through
service calls. The effectiveness of fhis feafure depends upon various factors, including, but not limited to, the reception of fhe
cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of
the room where the machine is located. Accordingly, LG does not guarantee that SmartDiagnosis would accurately troubleshoot
any given issue."