Problem, Possible causes, Solutions – LG LMX28988 User Manual
Page 47: Troubleshooting
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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
(CON
t
.)
Problem
Possible Causes
Solutions
Not dispense
water
■
New installation.
■
Freezer door is not closed
completely.
■
Refrigerator Is not connected
to a water supply and the
supply shutoff valve is not
turned on.
■
The water pressure is not
more than 20 psi.
■
Home filter or reverse osmosis
system is used.
■
The display is not set properly
for water to come out.
■
Water filter need to be
changed.
■
Flush and fill the water system.
■
If any door is not closed completely, the ice is never
dispensed.
■
Connect refrigerator to water supply and turn water
shutoff valve fully open.
■
The water pressure to the home determines the flow
from the dispenser.
■
This can decrease water pressure. It is
recommended to remove reverse osmosis for
normal operation of water dispenser.
■
Look on the right side of the display to see if the
display lock is engaged. If locked, it will not
dispense. Unlock the dispenser, if necessary.
■
The filter should be changed every 6 months or
more often depending on usage. The filter can get
buildup of foreign particles and slow the water
pressure.
Water is leaking
from the
dispenser.
NOTE: One or two
drops of water after
dispensing is
normal.
■
Glass was not being held
under the dispenser long
enough.
■
New installation.
■
Recently water filter was
changed.
■
Hold the glass under the dispenser 2 to 3 seconds
after releasing the dispenser lever.
■
Flush and fill the water system.
■
Flush the water system.
Other
Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in
this manual.
47