LG WD-12380TP - Manual (Page 26)

roubleshooting guide
Symptom Possible Cause Solution
• Water supply is not adequate in area
• Water supply taps are not completely
open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.
• Drain hose is kinked or clogged.
• The drain filter is clogged. Clean and straighten the drain hose.
Clean the drain filter.
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded
(ex. bath mat, both robe, etc.) this system
may stop spinning or even interrupt the
spin cycle altogether.
• If the laundry is still too wet at the end of
the cycle, add smaller articles of laundry
to balance the load and repeat the spin
cycle.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning
• Is the door
opened?
Close the door.
* If “dE ”is not released, call for service.
Unplug the power plug and call for
service.
• Water overfills due to the faulty water
valve.
Close the water tap.
Unplug the power plug.
Call for service.
• Water level sensor has malfunctioned.
• Over load in motor.
• Over load in motor.
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