Troubleshooting, Possible causes and remedies – Sony Cable Box User Manual
Page 48
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Troubleshooting
Symptom : t ,
Possible causes and remedies
Poor or no picture (screen not lit), good sound
Adjust PICTURE.
Adjust BRIGHTNESS.
Check antenna/cable connections.
Good picture, no sound
Press VOLUME + on the TV or VOL + on the Remote Commander.
Press MUTING on the Remote Commander.
Check that the MTS setting is set correctly.
Check that the TVA/IDEO button is set correctly.
Check that “SPEAKER ON” is set.
Good picture, no sound from the cordless
headphones
Is the battery used up?
Is the cordless headphones power turned on?
Adjust the cordless headphones volume control.
Make sure HEADPHONES is set to ON.
Good picture, noisy sound from the cordless
headphones
No picture (screen not lit), no sound
No color
Snow and noise only
Is the battery used up?
Remove obstacles between the infrared emitter and the cordless
headphones.
Is the infrared detector covered by your hands, hair, etc?
Adjust the direction and the position of the infrared emitter.
Is POWER switched on?
Plug the unit into a wall outlet.
Check that the TVA/IDEO button is set correctly.
Make sure S VIDEO is set to on.
Is it a color program?
Adjust COLOR.
Is it an active or the correct channel?
Check the CABLE setting.
Check antenna/cable connections.
Dotted lines or stripes
This is often caused by local interference, (e.g. cars, neon signs,
hairdryers etc.) Adjust the antenna for minimum interference.
Double images or ghosts
Reflections from nearby mountains or buildings often cause this
problem. A highly directional outdoor antenna or a CATV cable may
improve the picture.
Try another channel. It could be station trouble.
If the problem persists, contact your nearest service facility.
Sony Corporation Printed in U.S.A.