Product trouble-shooting – RearviewSafety RVS-View_I User Manual

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Symptom

Solution

N P

Please check power cable connection to the device

Please check power cable connection to vehicle power source

Please check power switch on the device

9. Product Trouble-Shooting

No Power

If all power connections are correct then remove MicroSD Card and re-insert and try again

If you have attempted the above remedies, and the device is still not working properly,

please contact your dealer

“Ding-ding”

sound does

not stop

Please check to see if MicroSD card is correctly inserted

Please back up and format your MicroSD card (FAT32 / Block size 32Kb)

If you have attempted the above remedies, and the device is still not working properly,

SD card may have reached its end of product life.

Please contact your dealer to purchase new SD card

LED keeps

Blinking

LED may blink if there are any problem with SD Card

Please back up and format the SD card (FAT32 / Block size 32Kb)

If you have attempted the above remedies, and the device is still not working properly,

SD card may have reached its end of product life.

Please contact your dealer to purchase new SD card

Recording

videos does

Please check lens for any alien substance.

If videos are too dark please raise the brightness in the setting configuration

not play

correctly

If videos are too dark, please raise the brightness in the setting configuration

If you have attempted the above remedies, and the device is still not working properly,

please contact your dealer

Recorded

files has

no sound

Please verify that the mic switch is turned on; orange LED should be lit

If you have attempted the above remedies, and the device is still not working properly,

please contact your dealer

Event

Recording

Please check event recording settings in the View-i PC Player setting menu

If you have attempted the above remedies, and the device is still not working properly,

does work

g p p

please contact your dealer

GPS reception

does not

function

correctly

Please check device installation inside the vehicle and install accordingly to the manual

Please remove all possible metallic parts from the vicinity of the device

If you have attempted the above remedies, and the device is still not working properly,

please contact your dealer