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Eb8ms, Quick start guide, Qualified host adapers & raid controllers – Proavio EB8MS User Manual

Page 4: Troubleshooting, Connecting your eb8-ms - host workstation, Finished

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EB8MS

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This section is provided as a reference only. Please consult
your dealer regarding the best choice of HBA/RAID controller
for your media requirements.

Qualified Host Adapers & RAID Controllers

All HBA/RAID controllers are cross platform for Mac & PC

Accusys Technologies - 61020

PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.

Supports 3Gb SATA disks.

Requires two SFF8088-to-SFF8088 Multi-Lane cables.

Atto Technologies - R380

PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.

Supports 3Gb SAS & SATA disks.

Requires two SFF8088-to-SFF8088 Multi-Lane cables.

HighPoint Technologies - RR2322

PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.

Supports 3Gb SATA disks.

Requires two SFF8088-to-SFF8088 Multi-Lane cables.

Areca Technology Corporation - ARC1220ML/ARC1221x

PCI-e Multi-Lane RAID controller for Mac & PC. Dual SFF8088 4x interface ports.

Supports 3Gb SATA disks.

Requires two SFF8088-to-SFF8088 Multi-Lane cables.

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This section covers some common support questions.
If you are experiencing an urgent issue, please contact
your dealer or visit us online at www.proavio.com

Troubleshooting

Connection Problems:

Always double check for loose cable connections or improperly seated disks
if you experience problems where a disk or volume does not appear in your
computer, or you recieve an error message stating a disk missing
when you have the drives configured as a RAID set.

1. Disconnect the data cables and reconnect each cable one at a time,

ensuring each connector is screwed in securely on your EB4-ML.


2. Make sure the connector is properly secured on your HBA.


3. Check your EB4-ML’s drive presence LEDs, located on the front

panel of your EB4-ML. If the LEDs are not lit, remove the disk and

reinsert the disk module.

If the problem persists, please contact your dealer or contact Proavio’s support department

at 562-777-3488

.

Quick start guide

EB8MS | Multi-Lane Storage Array for Digital Media Production

PROAVIO

TM

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Connecting Your EB8-MS - Host Workstation

After connecting the cables to your EB8-MS, connect each cable to an open port
on your Multi-Lane HBA or RAID controller. Currently there is no Multi-Lane
connector standard. The most common interface cable types are both
SFF8470-to-SFF8088, and SFF8088-to-SFF8088. To select the right cable type,
please refer to you RAID card’s documentation.

FULL R

ANGE

DISKS 1-4

DISKS 5-8

Figure 6.

Figure 7.

+

+

+

+

SFF8088 [Mini SAS]

SFF8088 [Mini SAS]

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After connecting both cables to your EB8-MS and host workstation, power-on
your EB8-MS first, then power-on your host computer. Your array is now ready
for RAID configuration. To learn more about RAID configuration, please refer
to your HBA or RAID controller’s documentation.

Finished

Figure 8.

FULL R

A

NGE

DISKS 1-4

D

ISKS 5-8

On Off

WARNING

:

To minimize the chance of

electrical shock, always follow proper
safety rules when working with
electrical materials.