Cecilware SG2LG - Manual (Page 5)

4
Trouble Shooting
If your Cecilware Panini Sandwich Grill does not operate, please check the following before placing a
service call.
Contact Grill SG-1SG, SG-1LG, SG-1LF, SG-2LG
Problem Cause Remedy
The unit is not working
and the indicator light
is not on.
1. Mains power supply. 1. Check mains power supply.
2. Power switch has not
been turned on.
2. Check the unit is correctly plugged in
and turned on.
3. On/off switch is faulty
3. Call service agent or qualified
technician.
4. Plug and lead are
damaged.
4. Call service agent or qualified
technician.
5. Internal wiring fault.
5. Call service agent or qualified
technician.
The unit is heating but
the indicator light is
not on.
1. The indicator bulb has
blown.
1. Replace the indicator light: call a
service agent or qualified technician.
Indicator light is on but
the unit is not heating.
1. Faulty element(s).
1. Call service agent or qualified
technician.
2. Operation of
thermostat.
2. Ensure that the thermostat is set
correctly, also ensure the dial is not
spinning on the thermostat and giving
the wrong reading.
3. Faulty thermostat.
3. Call service agent or qualified
technician.
Slow heat up of the
cooking surfaces.
1. Carbon builds up.
1. Ensure that the plates are kept clean
and free of carbon build up.
2. Thermostat setting.
2. Ensure that the thermostat is set
correctly, also ensure the dial is not
spinning on the thermostat and giving the
wrong reading.
3. Faulty element(s).
3. Call service agent or qualified
technician.
Please ensure:
* Correct power supply.
* The machine is plugged in correctly and power is switched on.
* The thermostat is in the correct position.
Note: All Cecilware products are tested prior to packing.