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Software diagnostic tools, Pre-boot system assessment (psa) – Dell Alienware Area-51 ALX (Late 2009) User Manual

Page 48

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CHAPTER 6: TROUBLESHOOTING

If the Pre-boot System Assessment completes successfully, the following

message will appear on your screen

.

“Do you want to run the remaining memory tests? This will

take about 30 minutes or more. Do you want to continue?

(Recommended).”

Press to continue if you are experiencing memory issue, otherwise

5.

press to finish PSA testing. The following message will appear on the

screen.

“Pre-boot System Assessment complete.” No Diagnostic Utility

Partition identified. Select OK to reboot your computer.”

Press to reboot your computer.

6.

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests

for the system board, keyboard, display, memory, hard drive, and so on.

To invoke PSA:

Restart the computer.

1.

Press to access the

2.

Boot Menu.

Select

3.

Diagnostics and press .

During the assessment, answer any questions that appear on the screen.

4.

If a component fails the test, the computer stops and beeps. To stop the

assessment and restart the computer, press ; to continue to the

next test, press <

y>; to retest the component that failed, press .

If you receive error code(s) during the Pre-boot System Assessment,

write down the error code(s) and contact Alienware (for details, see

“CONTACTING ALIENWARE“ on page 70).