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Getting help, Inspiron – Dell Inspiron Zino HD (400, Late 2009) User Manual

Page 54

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52

If you experience a problem with your computer,

you can complete the following steps to

diagnose and troubleshoot the problem:

See “Solving Problems” on page

1.

31 for

information and procedures that pertain to

the problem your computer is experiencing.
See “Dell Diagnostics” on page

2.

41 for

procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on

3.

page 58.
Use Dell’s extensive suite of online services

4.

available at Dell Support (support.dell.com)

for help with installation and troubleshooting

procedures. See “Online Services” on

page 54 for a more extensive list of Dell

Support online.
If the preceding steps have not resolved the

5.

problem, see “Contacting Dell” on page 59.

NOTE: Call Dell Support from a telephone

near or at the computer so that the support

staff can assist you with any necessary

procedures.
NOTE: Dell’s Express Service Code system

may not be available in all countries.

When prompted by Dell’s automated telephone

system, enter your Express Service Code to

route the call directly to the proper support

personnel. If you do not have an Express

Service Code, open the Dell Accessories folder,

double‑click the Express Service Code icon, and

follow the directions.

NOTE: Some of the following services

are not always available in all locations

outside the continental U.S. Call your local

Dell representative for information on

availability.

Getting Help

INSPIRON