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Lockups and software problems – Dell Inspiron Zino (300, Late 2009) User Manual

Page 38

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36

Solving Problems

Lockups and Software

Problems

If the computer does not start up — Ensure that

the AC adapter cable is firmly connected to the

computer and to the electrical outlet.
If a program stops responding — End the

program:

Press simultaneously.

1.

Click

2.

Applications.

Click the program that is no longer

3.

responding
Click

4.

End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes installation

instructions in its documentation or on CD.

If the computer stops responding or a solid blue
screen appears

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press and hold the power button for at least

8 to 10 seconds until the computer turns off.

Then restart your computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating system

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft

®

Windows

®

operating system environments.
Windows XP

Click

1.

Start

All ProgramsAccessories

Program Compatibility Wizard.