beautypg.com

Touchscreen problem – Dell XPS 18 (1810, Early 2013) User Manual

Page 41

background image

Computer is not
responding or behaving
unexpectedly

Your computer could
be in a hung or locked
state.

1 Reboot the computer.

See

Turning Off

Your Computer

and

Turning On Your
Computer

.

2 Refresh your

computer. See

Refreshing your
computer.

3 Reset your computer.

See

Resetting your

computer

.

4 Contact Dell’s support

service. Go to

dell.

com/support

or

dell.com/ContactDell

.

Software or feature is

The application or

Software updates may

not working as expected feature could be in a

hung state.

have been downloaded
in the background.
Restart your computer.
Swipe from the right
edge of the display to
access Charms and
touch Settings

Power

→ Restart to

restart the computer.

Touchscreen problem

Problems

Possible causes

Possible solution

Touchscreen responds
slowly or improperly

Your computer display
may be dirty, or you may
need to adjust display
settings

• Turn off your

computer screen
to avoid accidental
touches, then gently
wipe the display with
a clean dry cloth.

• Adjust display settings

in Windows Desktop,
Control Panel

Appearance and
Personalization

Display.

Troubleshooting

41