Dell Alienware Aurora (Late 2009) - Manual (Page 52)

52 CHAPTER 6: TROUBLESHOOTING
A program is designed for an earlier version of Microsoft ® Windows ®
Run the Program Compatibility Wizard:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows operating system environment.
Click 1. Start → Control Panel → Programs → Programs and Features → Run
programs made or previous versions of Windows .
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.
The computer stops responding or a solid blue screen appears
CAUTION: You might lose data if you are unable to perform an operating
system shutdown.
If you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press and hold the power button for at least 6 seconds until the
computer turns off, then restart your computer.
A program stops responding or crashes repeatedly
End the program:
Press simultaneously. 1.
Click the 2. Applications tab and select the program that is no longer
responding.
Click
3. End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.