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Dell OptiPlex 780 User Manual

Page 16

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No memory modules

are detected.

If two or more memory modules are installed, remove the modules, then

reinstall one module and restart the computer. If the computer starts

normally, continue to install additional memory modules (one at a time)

until you have identified a faulty module or reinstalled all modules

without error.

If available, install working memory of the same type into your

computer.

If the problem persists, contact Dell.

Memory modules are

detected, but a memory

configuration or

compatibility error has

occurred.

Ensure that no special requirements for memory module/connector

placement exist.

Ensure that the memory you are using is supported by your computer

(see the "Specifications" section for your computer).

If the problem persists, contact Dell.

A possible expansion

card failure has

occurred.

Determine if a conflict exists by removing an expansion card (not a

graphics card) and restarting the computer.

If the problem persists, reinstall the card you removed, then remove a

different card and restart the computer.

Repeat this process for each expansion card installed. If the computer

starts normally, troubleshoot the last card removed from the computer

for resource conflicts.

If the problem persists, contact Dell.

Another failure has

occurred.

Ensure that all hard drive and optical drive cables are properly

connected to the system board .

If there is an error message on the screen identifying a problem with a

device (such as the floppy drive or hard drive), check the device to

make sure it is functioning properly.

If the operating system is attempting to boot from a device (such as

the floppy drive or optical drive), check system setup to ensure the boot

sequence is correct for the devices installed on your computer.

If the problem persists, contact Dell.

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