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Lockups and software problems – Dell Vostro 420 (Late 2008) User Manual

Page 52

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52

Troubleshooting

I

F

YOU

RECEIVE

AN

INSUFFICIENT

MEMORY

MESSAGE

Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.

See the software documentation for minimum memory requirements. If
necessary, install additional memory (see your Service Manual at
support.dell.com).

Reseat the memory modules (see your Service Manual at
support.dell.com) to ensure that your computer is successfully
communicating with the memory.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 48).

I

F

YOU

EXPERIENCE

OTHER

MEMORY

PROBLEMS

Reseat the memory modules (see your Service Manual at
support.dell.com) to ensure that your computer is successfully
communicating with the memory.

Ensure that you are following the memory installation guidelines (see your
Service Manual at support.dell.com).

Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Memory" on page 31.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 48).

Lockups and Software Problems

CAUTION:

Before you begin any of the procedures in this section, read the safety

information that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

The computer does not start up

E

NSURE

THAT

THE

POWER

CABLE

IS

FIRMLY

CONNECTED

TO

THE

COMPUTER

AND

TO

THE

ELECTRICAL

OUTLET

The computer stops responding

NOTICE:

You may lose data if you are unable to perform an operating system

shutdown.